Gravity Haus – Buyer Success


Gravity Haus operates eight distinctive properties throughout america, providing way over simply top-tier lodging in adventure-filled locations. Every Haus combines co-working areas, health applications, chef-led eating ideas, and location-specific experiences. Spanning from California to Jackson Gap, the properties are deeply built-in with their native communities, serving to to convey buyer experiences to life.

“We can not exist efficiently in a seasonal mountain resort city with out the native help and integration. This has been basic to who we’re,” says Ryan Krukar, VP of Advertising and marketing and Communications.

Shifting the narrative round hospitality from ‘luxurious is a excessive thread rely’ to ‘luxurious is spending time as you select—making recollections with the individuals you care about most’, Gravity Haus has been recognised on a world scale with its Breckenridge property named the eighth finest lodge on the planet within the 2024 Conde Nast Traveller Readers’ Alternative Awards.

“What we’re doing—creating distinctive and fabulous experiences—actually resonated with me after we acquired that award,” Ryan proudly shares.

It’s not the award or numerous accolades from Bloomberg, Forbes, Sundown, or Yahoo which means probably the most to the workforce. As an alternative, it’s the journey of constructing the enterprise from the bottom as much as what it’s at the moment.

“What we’ve completed with such restricted sources is outstanding,” says Eli Grossenbacher, Director of Income.

Past serving as a hub for locals and travellers alike, Gravity Haus is dedicated to serving to different lodging suppliers obtain their potential through third-party administration and collaboration. Resort homeowners get the chance to repurpose and function their properties as Gravity Haus places, elevating the expertise for everybody concerned.

Underpinning all of this, after all, is the necessity for cutting-edge expertise that gives the efficiency and reliability to maintain every part operating easily.

Gravity Haus

Selecting SiteMinder’s platform to handle distribution and income

When choosing a channel supervisor to realize automated, real-time, stock administration, Gravity Haus prioritised simplicity and effectivity – one thing SiteMinder has lengthy been well-known for.

“We selected SiteMinder as a result of we wanted one thing simple,” Eli explains.

“After we launched our first property with simply 22 rooms, our focus was on discovering a system that may very well be arrange rapidly and simply.”

After experiencing sophisticated techniques which did not ship at earlier accommodations, SiteMinder was a transparent and efficient reply to his challenges.

“If one thing went flawed with different techniques I’ve used, I wouldn’t even know the place to begin fixing it. With SiteMinder, I do know precisely the place every part is and the way it works—it’s extremely intuitive.”

“The well-designed UX permits us to view and handle all charges and availability in a single place and the flexibility to map channels effortlessly is a game-changer,” he mentions.

Higher efficiency, better simplicity

What when you may increase your lodge’s effectivity and income whereas additionally decreasing your workload? Our good lodge platform helps you do precisely that.

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Seamless integration with Mews makes for easy property administration

Being a “tech stack chief”, Gravity Haus doesn’t select simply any resolution to combine into the enterprise and carry out essential day by day processes.

“We’re very choosy with what we select,” says Eli. “So after we selected our PMS, we based mostly it across the connection to SiteMinder as we definitely didn’t need to go together with one other system.”

After choosing Mews PMS, which integrates seamlessly with SiteMinder’s platform, Gravity Haus now has a robust and dependable basis for fulfillment.

“Each Mews and SiteMinder work as an incredible integration hub, and the connection has been extremely sturdy – which matches a great distance as we navigate from a start-up to a scale up,” Eli continues.

“As we add extra channels, create extra strong income methods, and construct extra greater room-count properties, we’re assured that SiteMinder is able to develop with us and works extremely properly with Mews.”

Mews offers Gravity Haus the flexibility to provide friends a very stress-free journey from reserving to check-out. Fortunately, it’s simply as easy on the again finish.  

“There’s no confusion – Mews to SiteMinder, SiteMinder to Mews. It’s simply so easy, and that simplicity is what permits us to concentrate on what issues most: delivering distinctive visitor experiences,” Eli says.

Thanks for the valued suggestions Eli and Ryan! We’re proud to be working with such esteemed properties and companions as Gravity Haus and Mews. We look ahead to persevering with our journey collectively.

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