Boosting OTA efficiency and effectivity, RatiLanna Riverside Spa Resort thrives with STAAH’s highly effective channel administration resolution.
Nestled on the tranquil banks of the Ping River in Chiang Mai, RatiLanna Riverside Spa Resort is the place trendy luxurious meets centuries-old Lanna heritage. Simply minutes from the worldwide airport and iconic cultural sights, this five-star resort affords friends greater than a keep — it’s an immersive journey into the center of Northern Thailand.
With 107 elegantly designed rooms and suites, award-winning spa experiences, riverside eating, and distinctive native choices like dawn alms-giving and scenic river cruises, RatiLanna affords one thing really particular. However as their fame grew, so did the complexity of managing bookings throughout a number of platforms.
The problem: juggling channels slowed them down
Like many top-tier resorts, RatiLanna discovered it more and more tough to maintain up with the calls for of digital distribution. Handbook updates to availability and charges throughout OTAs have been taking on an excessive amount of time — and the chance of errors or overbookings loomed giant.
“We would have liked an answer that would preserve tempo with the best way the trade was evolving,” says the crew at RatiLanna. “The previous system simply wasn’t environment friendly anymore.”
STAAH: working smarter for higher outcomes
Enter STAAH Channel Supervisor — a platform chosen by RatiLanna for its reliability, seamless OTA integration and user-friendly interface.
With real-time updates and centralised management, STAAH remodeled how the resort dealt with stock and charges. The intuitive dashboard made it straightforward for the crew to remain on high of bookings with out the stress of guide syncing.
STAAH helped the RatiLanna crew simplify operations in a single day. It saved them time, decreased reserving errors and gave the crew extra management over our on-line presence.
The outcomes: Elevated effectivity, visibility & progress
Since implementing STAAH, RatiLanna has seen:
- Smoother operations throughout all on-line channels
- Fewer errors and guide duties
- Stronger efficiency on OTAs because of correct fee and stock administration
- Enhanced visibility that helps their place as a number one luxurious resort in Chiang Mai
Even with out utilizing STAAH’s reserving engine but, the resort has gained important worth via the channel supervisor alone — and with a forward-looking method, they’re keeping track of future tech enhancements to strengthen direct bookings as nicely.
A accomplice that grows with you
From seamless integration to responsive assist, what RatiLanna values most is STAAH’s capability to adapt and develop with their enterprise. In a fast-moving hospitality panorama, STAAH has given the posh resort the instruments and adaptability required to remain forward of the curve.
As RatiLanna continues to welcome friends searching for genuine Thai luxurious, they now accomplish that with a contemporary, digital basis — powered by STAAH.
From conventional to tech: Thai resort’s on-line transformation with STAAH was final modified: June thirtieth, 2025 by