20% enhance in direct bookings and half the time spent managing distribution. Ayuryoga Wellness Lodge talks about good points made since becoming a member of the STAAH community.
Tucked within the serene landscapes of Belgium, Ayuryoga isn’t only a place to remain — it’s a full-body, thoughts, and soul expertise. This boutique wellness resort blends Ayurvedic traditions with fashionable hospitality, providing every little thing from themed suites to rejuvenating massages, vegetarian delicacies, and tranquil spa services.
Visitors come for peace. However behind the scenes, Ayuryoga’s staff was going through something however.
A relaxed visitor expertise however a chaotic backend
Like many small to mid-sized properties, Ayuryoga struggled with managing room availability, charges, and content material throughout a number of OTAs. Every change required logging into totally different extranets. Fee parity was laborious to keep up. And worst of all, delayed updates typically prompted overbookings — instantly impacting the visitor expertise they labored so laborious to good.
As a wellness-focused resort, visitor satisfaction is every little thing. However the resort’s reserving system was making issues unnecessarily irritating — for each the staff and the purchasers.
Ayuryoga wanted a extra environment friendly, scalable, and clever answer. That’s once they discovered STAAH.
STAAH offered a lot wanted ease, accuracy and automation
After evaluating a number of choices, Ayuryoga selected STAAH — and the outcomes had been nearly instant.
What drew them to STAAH was the steadiness it provided between highly effective tech and person simplicity. For the reason that Ayuryoga staff was not tech-heavy, it was a delight to see how intuitive STAAH was. On the know-how entrance, STAAH channel supervisor gives unbeatable options that set its prospects up for lifetime success, together with:
- Actual-time, two-way sync. STAAH updates charges and availability throughout all related OTAs immediately. No extra lag time. No extra handbook syncing. No extra overbookings.
- Sensible bulk updates. Have to replace your charges throughout 10 channels for the following 3 months? You are able to do it in a single click on — not 10.
- Cease-sell and close-out performance. Block dates with ease when rooms replenish or want upkeep. You keep in management.
- Promotions & fee administration capabilities. Create and push particular offers, early hen charges, or stay-and-save gives throughout channels immediately — good for filling midweek gaps.
- Efficiency reporting & insights. The dashboard provides you detailed efficiency knowledge — which OTA converts finest, what dates underperform, and what charges herald essentially the most income.
- Seamless integration with PMS & reserving engine. STAAH works fantastically with Ayuryoga’s current methods, streamlining operations and syncing visitor knowledge robotically.
Harnessing the facility of on-line opinions
Managing visitor suggestions was one other space that wanted consideration. Responding to each overview professionally — particularly throughout platforms — was time-consuming. However opinions are crucial for wellness travellers, the place belief and authenticity play an enormous function in decision-making.
That’s the place STAAH ReviewMinder helped tremendously. It’s all-in-one overview dashboard permits the staff to watch opinions from one place as a substitute of leaping between a number of overview websites. Responses are AI powered, tailor-made for every overview and editable with a couple of simple clicks. ReviewMinder additionally gives sentiment evaluation and tendencies which helps with simple recognizing of what company love and the place enhancements are wanted.
The outcomes: development that feels good
Since implementing STAAH, Ayuryoga has seen robust, sustainable outcomes:
- 15–20% enhance in occupancy, particularly mid-week when the efficiency was decrease. The power to run promotions and handle stock in actual time helped fill these gaps.
- 11–15% year-on-year income development, largely pushed by improved fee administration, dynamic pricing, and wider attain by means of a number of channels.
- 20% rise in direct bookings, lowering fee prices
- 50% discount in admin time, releasing workers to concentrate on visitor expertise and technique
- Higher overview response fee and better visitor rankings with ReviewMinder
The resort feels their staff has gone from consistently reacting to confidently managing their on-line technique — and that’s priceless.
Closing phrase: from handbook stress to digital wellness
Ayuryoga’s journey with STAAH is proof that even a small, unbiased resort can function with the identical agility and intelligence as an enormous chain — all it takes is the best instruments. They’ve traded handbook chaos for digital readability. Reserving errors for visitor satisfaction. And tech frustration for operational circulation.
STAAH has helped the Ayuryoga staff ship the peace and high quality their company come for — from the primary search to the ultimate goodbye.
