AUSTIN, Texas—Cendyn introduced its partnership with Loyalty Juggernaut (LJI) to raise enterprise-level resort loyalty packages. Integrating Cendyn’s CRM with Loyalty Juggernaut’s GRAVTY permits hoteliers to develop and implement a rewards-focused enterprise loyalty program.
This unified platform permits accommodations to maximise effectivity, deepen relationships with company, and lowering the reliance on expensive, one-size-fits-all loyalty platforms. In doing so, this partnership helps international resort manufacturers collect and make the most of loyalty and communication desire information that feeds right into a unified visitor profile.
The entire integration of visitor desire information into the CRM from GRAVTY permits superior segmentation to ship loyalty advantages by means of advertising and marketing and messaging connectivity throughout a number of communication channels.
“Our partnership is an actual game-changer for hospitality loyalty packages,” stated Chris Egan, chief product officer, Cendyn. “This collaboration is greater than an enhanced integration – it’s a unified loyalty engagement ecosystem purpose-built for the complexities of contemporary hospitality and buyer interplay. There isn’t a longer a necessity for company to ‘point-watch’ – wherever vacationers are within the journey, the system robotically engages and rewards company primarily based on their unified buyer profile.”
“This highly effective partnership is the fusion of two best-in-class options,” stated Shyam Shah, CEO, Loyalty Juggernaut. “We’ve taken the time to deal with the complexities in right now’s visitor journey to allow extremely scalable, configurable loyalty packages able to assembly numerous international and regional wants. Inns can transfer away from standardized loyalty advantages to reward company primarily based on how they work together with the model to simply flip first-time bookers into model believers.”