The worldwide hospitality business is projected to succeed in $4.7 trillion by 2028, with on-line journey companies (OTAs) like Reserving.com contributing a major chunk to lodge bookings – accounting for practically 40% of all on-line lodge reservations in some areas (Statista, 2023).
To remain aggressive, hoteliers should optimize their OTA operations for higher effectivity and visitor expertise.
The STAAH Max Channel Supervisor’s integration with Reserving.com goes past fundamental charge and stock sync – it allows a easy, centralised management system that optimises operations, will increase visitor engagement, and drives extra income.
1. Room & Charge Plan Administration
Use Case:
A property supervisor desires to launch a “Winter Getaway” charge plan. As an alternative of accessing Reserving.com individually, they create and configure this promotion instantly inside STAAH Max.
Advantages:
- Velocity-to-market: Launch charge plans immediately.
- Agile pricing technique: Make speedy changes according to demand tendencies.
- Operational effectivity: Scale back platform-hopping and guide information entry.
Stat Perception:
Motels that repeatedly optimise charge plans and pricing methods see as much as 20% larger income per accessible room (RevPAR) (Resort Tech Report, 2023).
2. Content material Synchronisation
Use Case:
A boutique lodge rebrands one in all its premium suites. The supervisor updates the room title and amenity record in STAAH Max, which routinely syncs to Reserving.com.
Advantages:
- Model consistency: Unified presence throughout platforms.
- Time financial savings: Keep away from repetitive guide updates.
- Accuracy: Scale back errors brought on by outdated or mismatched content material.
Stat Perception:
In keeping with Expedia Group, 75% of vacationers usually tend to e-book rooms which have constant, up to date visuals and descriptions throughout platforms.
3. Promotions Made Easy
Use Case:
A property experiencing low weekday occupancy units up a “Final Minute” deal and “Cell Charge” inside STAAH Max to focus on cell customers and spontaneous bookers.
Advantages:
- Increased conversion: Faucet into cell and impulse markets.
- Improved visibility: Seem in additional filtered searches on Reserving.com.
- Income enhance: Fill rooms which may in any other case go unsold.
Stat Perception:
Over 60% of Reserving.com reservations now come from cell units (Reserving Holdings, 2023), making mobile-centric promotions important.
4. Mapping Course of Simplified
Use Case:
When including new room classes or reconfiguring packages, a hotelier can use STAAH Max’s intuitive mapping interface to make sure correct sync with Reserving.com.
Advantages:
- Decreased errors: Keep away from widespread errors that result in reserving points.
- Sooner onboarding: Simply map new rooms without having tech assist.
- Optimised stock administration: Guarantee accuracy in availability show.
Stat Perception:
Motels lose as much as 10% of income yearly as a consequence of mismatched room information and overbookings brought on by poor channel administration (STR, 2023).
5. Reserving.com Messaging Integration
Use Case:
A visitor asks for early check-in via Reserving.com. The lodge employees replies through STAAH Max’s built-in messaging system, with out switching tabs or platforms.
Advantages:
- Well timed response: Improve pre-arrival expertise.
- Higher visitor engagement: Construct rapport and belief.
- Unified communication: Keep away from missed messages and double dealing with.
Stat Perception:
Motels that reply to visitor messages inside 1 hour have a 40% larger probability of receiving a optimistic overview (Revinate, 2022).
6. Effectivity & Management Over Visitor Points
Use Case:
A visitor is marked as a no-show, or their bank card is invalid. The lodge updates this standing instantly from STAAH Max’s reserving tab, saving time and sustaining correct reserving information.
Advantages:
- Sooner decision: Deal with points with out logging into Reserving.com.
- Centralised operations: One dashboard for all key features.
- Decreased workload: Automate routine actions to avoid wasting employees hours.
Stat Perception:
Handbook dealing with of no-shows and invalid funds consumes as much as 15% of each day front-desk time in small inns (Skift Analysis, 2023).
Conclusion: A New Period of OTA Administration
With STAAH Max’s sturdy Reserving.com integration, hoteliers are not restricted by platform fragmentation. From promotions to messaging, from charge administration to reporting, every part might be executed quicker, smarter, and centrally – making a constant, high-performing Reserving.com presence.
As competitors within the hospitality sector intensifies, investing in instruments that scale back friction and enhance efficiency isn’t non-obligatory – it’s important.
Ceaselessly Requested Questions (FAQs)
Following our current webinar, Reserving.com Seamless Expertise with STAAH: Do Extra With Much less, we’ve compiled a number of the most incessantly requested questions from hoteliers and supplied clear solutions that can assist you benefit from this highly effective software.
1. Are all functionalities the identical throughout OTAs like STAAH, Traveloka, Journey.com, Expedia, and Reserving.com?
No, the accessible functionalities can differ throughout OTAs. The very best follow is to test the respective OTA extranets for particular capabilities or consult with the STAAH Assist Centre to study what’s supported for every platform.
2. Has Reserving.com stopped assist from Advertising and marketing Managers? How can we get help now?
Reserving.com affords assist primarily based on the kind of question. For instance:
- Monetary points → Credit score Management crew
- Visitor-related queries → Buyer Service crew
You’ll be able to all the time entry assist through companion.reserving.com. Extra contact particulars might be shared quickly.
3. Can I create new room varieties or charge plans on STAAH for all OTAs, or just for Reserving.com?
This function is at the moment accessible just for Reserving.com. You’ll be able to create new room varieties and charge plans instantly on STAAH without having to repeat the method on the Reserving.com extranet.
4. If I create a brand new charge plan in STAAH, will it seem as a separate charge plan in Reserving.com?
Sure. As soon as the speed plan is created in STAAH, it is going to sync routinely with Reserving.com.
5. How can I practice my crew on these options?
We advocate exploring:
6. Can I reply to Reserving.com opinions instantly from STAAH?
Sure, overview responses might be managed via STAAH utilizing the ReviewMinder software.
7. Can visitor misconduct be reported after their keep?
Sure, visitor misconduct might be reported as much as 7 days after the visitor’s departure.
8. If I mark a no-show in STAAH, do I additionally have to do it within the Reserving.com Extranet?
No. As soon as a no-show is marked in STAAH, it’s routinely up to date in Reserving.com.
9. Does STAAH present Reserving.com fee invoices?
No, fee invoices will not be supplied via STAAH. You will need to obtain them instantly from the Reserving.com extranet.
10. If I create a promotion in STAAH for Reserving.com, will it apply to all channels?
Promotions range throughout OTAs. You’ll have to create them individually for every OTA via STAAH, primarily based on the connectivity choices accessible.
11. I’m an present STAAH person. Can I nonetheless replace my room varieties and charge plans?
Completely. Whether or not you’re a brand new or present person, you possibly can handle your room varieties and charge plans totally from inside STAAH.
12. Can images or attachments be despatched via STAAH or Reserving.com messaging?
Sure. With Reserving.com’s API and connectivity integrations, it’s doable to ship images and attachments via messaging.
13. If fee is to be made on the property, how do I cost a no-show price?
If the visitor’s card particulars can be found in STAAH, you possibly can cost the cardboard instantly after which mark the reserving as a no-show.
14. Are there any further expenses for utilizing these superior STAAH-Reserving.com integration options?
No, all these options are included as a part of your integration setup. There aren’t any extra expenses.
Click on right here to observe the webinar recording and achieve full insights.
Considerate Thursday – Drive Extra Bookings with Much less Effort: Reserving.com x STAAH Max Integration was final modified: Might twenty ninth, 2025 by