HiJiffy, the chief in AI-powered communication options for motels, is happy to announce a brand new partnership with Expedia Group. This integration permits hoteliers to streamline all traveller messages from Expedia Group immediately of their HiJiffy Console. Whereas saving time and sources spent on managing conversations, this partnership permits lodge workers to deal with delivering an distinctive visitor expertise.
A brand new option to handle traveller messages
Hoteliers will not have to log into Expedia Associate Central to manually handle traveller messages. Because of this new messaging functionality, they’ll retrieve and handle all their visitor communications in HiJiffy’s Console.
The brand new functionalities embrace:
- Entry your entire dialog historical past for a property
- Discover particular person messages or threads
- Ship messages with attachments
- Keep attentive to your friends and ship higher visitor experiences with real-time alerts for messages earlier than, throughout, and after their keep.*
* Messages grow to be inactive and can’t be replied to 3 years after the message thread’s creation date or one 12 months after the reservation checkout date.
Because of this centralisation, motels acquire in effectivity and responsiveness, offering a smoother and extra personalised expertise for travellers. By decreasing the time spent navigating between totally different platforms, HiJiffy permits hoteliers to deal with what actually issues: visitor satisfaction.
“We’re dedicated to simplifying lodge visitor communications by providing an all-in-one resolution. The combination with Expedia Group helps hoteliers handle traveller interactions in a single place, saving time and making it simpler to offer a service that’s tailor-made to their wants,” emphasises Tiago Araújo, co-founder and CEO of HiJiffy.
The combination with Expedia Group is now accessible to all HiJiffy clients.
About HiJiffy
Since its creation in 2016, HiJiffy has been remodeling visitor communications for over 2,100 motels throughout greater than 60 nations with its personal AI, Aplysia. By combining superior expertise with hospitality experience, HiJiffy streamlines operations, boosts direct bookings, and meets the expectations of recent travellers for quick and environment friendly communication. To study extra, go to hijiffy.com