Mixed with the STAAH channel supervisor, reserving engine and on-line evaluation administration capabilities, the Thai property sees an uplift in bookings.
An oasis of ease and tranquility
A part of the Nova Resorts Group, Nova Specific Pattaya is positioned within the coronary heart of Pattaya Metropolis, simply accessible to each the downtown and the favored Pattaya seashore. Beforehand generally known as De Mandarin Nova Specific, the property was rebranded in April 2024.
Nova Specific’ 153 well-appointed models mixed with its enviable location make it ideally suited for each enterprise and leisure clients. Its rooftop pool with views, in-house eating and high-quality facilities all add to the combo to make it a preferred possibility for a various vary of audiences.
Drawn by STAAH’s buyer assist and system capabilities
On the time of rebranding, the Nova Specific workforce knew it required the fitting expertise companion to unlock its targets. A demo with STAAH was all of the workforce wanted to be reassured that its expertise was the fitting match for his or her property’s targets of bettering on-line visibility by improved on-line connectivity and making knowledgeable choices to drive up income.
Other than the system capabilities, what impressed the Nova Specific workforce was the responsiveness and data of the STAAH gross sales workforce by the preliminary evaluation section.
Actually, the STAAH merchandise Nova Specific adopted, together with the channel supervisor, on-line reserving engine, on-line evaluation administration functionality and Get Google that listed the property on Google for gratis, got here advisable by the STAAH workforce to assist the property obtain its rapid targets of bettering its poor on-line visibility and the pricing technique.
Clean onboarding
STAAH’s user-friendly interface and a really pleasant buyer providers workforce made the transition to the platform seamless. Eager to get an in-depth understanding of STAAH capabilities from get-go, the Nova Specific workforce self-mapped linked on-line channels to STAAH.
While the client providers workforce was all the time obtainable to assist, this hands-on onboarding course of reaped the workforce nice advantages by an improved understanding of STAAH.
Figuring out on-line visibility was a key hole for them, Nova Specific mixed the attain of the STAAH channel supervisor (connecting 500+ on-line channels) and conversion prowess of the STAAH reserving engine. Being a STAAH reserving engine companion opened up the Google itemizing characteristic the place availability and charges are immediately handed into Google search platform. This has been a sport changer for Nova Specific.
Understanding the significance of visitor evaluations to drive conversions, Nova Specific additionally invested in ReviewMinder to assist combination and handle on-line visitor evaluations from a number of platforms.
Insights-driven decisioning and impactful outcomes
A key spotlight of STAAH for Nova Specific has been its superior reporting options – and also you don’t must be a knowledge engineer to create straightforward visible studies that present insights to tell key income administration choices. Visualisation additionally permits for simpler development and comparative evaluation.
The workforce at Nova Specific is delighted with their alternative of distribution expertise in STAAH. Equally it’s the supportive workforce at STAAH who’ve enabled this expertise for use to the property’s greatest benefit. The outcomes are mirrored in elevated share of on-line voice, improved bookings and income.
Nova Specific Pattaya expands on-line visibility with STAAH was final modified: February fifth, 2025 by