Guide work and information errors are a factor of the previous as STAAH helps Grand Sunshine Resort streamline distribution and bookings.
Strategically situated, Grand Sunshine Resort & Conference serves as a super place to begin to discover the pure fantastic thing about South Bandung, Indonesia. The luxurious four-star resort combines fashionable and complicated facilities with a conventional contact of the Java tradition
Grand Sunshine is situated simply minutes from the Soroja toll gate and shut to numerous in style vacationer locations. The resort attracts each leisure and enterprise travellers with amenities together with a swimming pool, aviary, enjoyable bike, indoor playground, spa, sauna, steam, assembly rooms and an on-site restaurant.
Guide fee updates time consuming and error-ridden
Earlier than STAAH, Grand Sunshine Resort had important day-to-day challenges in managing room charges, availability and visitor evaluations. A usually day earlier than STAAH concerned making handbook reservation updates (title/ date/ fee and so on), opening and shutting allotment for each on-line journey brokers (OTA), checking visitor evaluations on the extranet and checking buying charges manually.
Not solely was this time-consuming, however it additionally elevated the danger of errors and inconsistencies throughout reserving platforms. The results of this could embrace double-bookings and visitor frustration, resulting in a lack of income and repute.
It was clear to the Grand Sunshine Resort workforce that they wanted to discover a higher approach of distributing and managing the property’s stock. There was additionally a possibility to increase on-line attain and get extra direct bookings into their income potential.
STAAH was reasonably priced and easy-to-use
After evaluating a number of programs, the workforce at Grand Sunshine selected STAAH to offer a channel administration resolution. When STAAH demonstrated its suite of merchandise, it was clear to the workforce that they wanted to deploy the great resolution to actually unlock the resort’s full income potential.
Together with STAAH Channel Supervisor, Grand Sunshine additionally deployed STAAH Max Reserving Engine on its web site alongside WatchMyRate that shows competitor room charges for comparable providing to customers on the web site, serving to enhance conversion charges. STAAH’s Get Google is one other key characteristic to take direct bookings to the following stage via elevated publicity through
In accordance with the Grand Sunshine workforce, STAAH stood out for a number of causes. The system’s user-friendly interface and complete options made managing channels simpler and extra environment friendly. The dashboard’s clear structure simplified duties, and STAAH’s intensive channel connectivity was unparalleled. The workforce additionally respect the
Related rules of ease-of-use can be found within the reserving engine widget – a three-step, mobile-friendly reserving course of for a visitor. Mixed with dynamic pricing, pooled stock and different sensible income administration options, the direct reserving functionality with STAAH is best-in-its-class.
Each the STAAH reserving engine and channel supervisor built-in to Grand Sunshine’s property administration system (PMS), making the expertise seamless for enterprise customers and friends.
Among the many many positives of STAAH are its affordability and customer support. From set-up to after gross sales help you possibly can depend on STAAH customer support workforce to take a partnered method in the direction of the success of what you are promoting with fast responses to system points and proactively reaching out for enhancements to enhance efficiency.
The outcomes communicate for themselves
Since implementing STAAH, Grand Sunshine has seen important optimistic outcomes with direct bookings up 50% in comparison with final yr. Along with direct bookings, STAAH has streamlined Grand Sunshine’s channel administration course of and enhanced operational effectivity.
Thanks Grand Sunshine for sharing your success with STAAH. We sit up for a continued partnered method in what you are promoting via superior distribution, reserving and income administration capabilities.
STAAH boosts Indonesian resort’s direct bookings by 50% was final modified: March 4th, 2025 by